Improving Real Estate Intelligence with SAP RAG and HANA Cloud.
Client Overview
A prominent real estate firm encountered difficulties in handling dispersed property data, sluggish manual data retrieval, and inefficient customer service. To address these issues, Integritty implemented SAP Retrieval-Augmented Generation (RAG) with SAP HANA Cloud, enabling AI-driven search, natural language queries, and personalized recommendations.
Business Challenges
The company struggled with:
- Scattered Property Data – Property listings, transactions, and client records were scattered across multiple systems.
- Manual Data Retrieval – Agents and clients couldn’t easily access relevant insights.
- Inefficient Customer Service – Lack of real-time data lead to delays in responding to customer inquiries.
- Limited AI-Driven Insights – There were hardly any recommendations for buyers and sellers.
Solution: SAP RAG with HANA Cloud
Integritty deployed SAP RAG with SAP HANA Cloud, leading the company to:
- Boost data retrieval with AI-driven search.
- Enable natural language queries for real-time insights.
- Customize property recommendations based on customer preferences.
- Enhance decision-making with contextual data analysis.
Business Challenges
The company struggled with:
- Scattered Property Data – Property listings, transactions, and client records were scattered across multiple systems.
- Manual Data Retrieval – Agents and clients couldn’t easily access relevant insights.
- Inefficient Customer Service – Lack of real-time data lead to delays in responding to customer inquiries.
- Limited AI-Driven Insights – There were hardly any recommendations for buyers and sellers.
Implementation Approach
1. Data Unification & Integration
- Sources Integrated: CRM (Customer Data), MLS (Property Listings), SAP S/4HANA (Financials), IoT Sensors (Smart Homes).
- Solution: SAP HANA Cloud centralized structured and unstructured data, for seamless access.
2. RAG Model Development
- Data Processing: HANA Cloud structured property, financial, and market data.
- Vector Embedding: Property descriptions and market trends were transformed into AI-searchable vectors.
- LLM Integration: SAP AI Core and SAP BTP allowed advanced query understanding.
3. AI-Powered Search Recommendations
Agents and buyers could now use natural language queries, such as:
- “Show me properties under $500K with a sea view.”
- “Compare rental prices in downtown vs. suburbs.”
SAP RAG provided real-time, accurate findings, and AI-driven suggestions connected buyers with the best investment properties.
Business Impact
- 30% faster property searches through AI-powered retrieval.
- Increased client satisfaction with instant, data-rich insights.
- Enhanced agent efficiency, with lesser manual research time.
- Higher sales conversions owing to intelligent recommendations.
Integritty helped the real estate company streamline its operations, by integrating SAP RAG with HANA Cloud. Now, they have automated data retrieval, better AI-driven insights, and improved customer engagement. The result? Smarter decisions, faster transactions, and higher revenue.